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Telephone: (323) 691-9247 Email: mpkguy@yahoo.com Please accept this letter and resume below as a serious interest in applying for a Customer Service/Admin Support position. My experience and skill level portray an individual with dedication and efficiency. Key points of my background success include: *Treating Customer Care as a top priority. *Reliable team player. *Proactive attitude. *Well organized and self-motivated. My success in the past has stemmed from a strong commitment and sense of professionalism. I maintain a high work standard, and have been recognized many times for my ability to follow through. Because of my record of comprehensive experience, I am an ideal candidate for employment in the Customer Care/Administrative Support profession. Sincerely, Kurt McMillan Monterey Park, CA RESUME OF KURT C. MCMILLAN... Objective: Seeking the opportunity to contribute to the success of Customer Service/Admin Support by utilizing a broad range of skills that guarantee customer satisfaction and company growth. Summary: Extensive Help Desk and Call Center experience. Outstanding oral and written communication skills. Accurate typing 75wpm. Comprehend and successfully follow instructions. Detail oriented. Professional attitude. Job Objective: CUSTOMER SERVICE CUSTOMER CARE REPRESENTATIVE/ADMIN SUPPORT Experience: Job Title: CUSTOMER SERVICE/ADMIN SUPPORT Employer: ALERT COMMUNICATIONS, SOUTH PASADENA, CA Length: 17 years Duties: Answer busy inbound telephone lines. Provide professional, knowledgeable, friendly service to all callers. Politely answer questions or solve problems. Accurately record and verify information. (Company Closed) Job Title: ORDER DESK/WIRE OPERATOR Employer: MERRILL LYNCH, LOS ANGELES, CA Length: 6 years Duties: Review, prioritize and transmit stock, bond and mutual fund orders via computer to various exchanges. Process completed transactions in a timely manner. Answer questions from brokers and clients. Maintain accurate records of all transactions. Outstanding Skills: CUSTOMER SERVICE, DATA ENTRY, ADMIN SUPPORT, COMPUTER, CALL CENTER Additional Comments: Admin Support: Successfully participated in project to consolidate Branch and Corporate operations. Trained & Supervised personnel. (When calling, please ask for Kurt or leave message) Asking $10-12/per hr. Thank you for reviewing my qualifications. |
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